Anti-Spam Policy

Last Updated: August 13, 2025

1. Introduction

IntoActive is committed to maintaining a spam-free environment for all our users. This Anti-Spam Policy outlines our commitment to preventing unsolicited commercial communications and ensuring a positive user experience on our platform.

2. What Constitutes Spam

For the purposes of this policy, "spam" includes but is not limited to:

  • Unsolicited commercial emails or messages
  • Mass emails sent without proper consent
  • Messages containing false or misleading information
  • Automated messages sent to users who have not opted in
  • Messages that violate our Terms of Service
  • Excessive messaging that constitutes harassment

3. Our Anti-Spam Measures

IntoActive implements several measures to prevent spam and protect our users:

3.1 Email Verification

  • All email addresses are verified during registration
  • We use industry-standard email validation protocols
  • Suspicious email patterns are flagged for review

3.2 Rate Limiting

  • Message frequency limits are enforced
  • Automated systems monitor for unusual activity
  • Users are prevented from sending excessive messages

3.3 Content Filtering

  • Automated content analysis for spam indicators
  • Manual review of flagged content
  • Blocking of known spam patterns and keywords

3.4 User Reporting

  • Easy-to-use reporting system for spam
  • Quick response to user complaints
  • Investigation of reported violations

4. User Responsibilities

As a user of IntoActive, you agree to:

  • Only send messages to users who have consented to receive them
  • Respect message frequency limits
  • Not use automated tools to send bulk messages
  • Report any spam you encounter
  • Not engage in any form of harassment or unwanted communication

5. Consequences of Spam Violations

Violations of this Anti-Spam Policy may result in:

  • Temporary suspension of messaging privileges
  • Permanent account suspension
  • Legal action in severe cases
  • Reporting to relevant authorities

Zero Tolerance Policy

IntoActive maintains a zero-tolerance policy for spam. Any confirmed violation will result in immediate action to protect our community.

6. Reporting Spam

If you receive spam or suspect spam activity on our platform:

  • Use the "Report" button on any suspicious message
  • Contact our support team with details
  • Include screenshots or message content when possible
  • Provide the username or email of the suspected spammer

Contact Information

For spam reports and policy questions:

Email: antispam@intoactive.app

Support: Contact Us Form

Response Time: We aim to respond to all spam reports within 24 hours.

7. Monitoring and Enforcement

IntoActive continuously monitors platform activity for:

  • Unusual messaging patterns
  • User complaints and reports
  • Automated bot activity
  • Content that violates our policies

8. Updates to This Policy

This Anti-Spam Policy may be updated periodically to reflect changes in our practices or applicable laws. Users will be notified of significant changes through our platform or email notifications.

9. Legal Compliance

This policy is designed to comply with applicable anti-spam laws and regulations, including but not limited to:

  • CAN-SPAM Act (United States)
  • GDPR (European Union)
  • CASL (Canada)
  • Other applicable local laws